posted
I've encountered that before, but unfortunately I don't really understand much technical trouble shooting stuff. I would guess that while you are waiting for more info, it may be a good time to back-up all your data. Again.
I imagine you are with the program on that, but seemed like good advice "just in case"
posted
Hi A. Which version of Windows are you running? Have you loaded any new software or hardware recently? During the start-up process you should be able to opt to boot Windows normally by using your directional keys located between the numeric and alphbetic keypads. (Pardon me if I'm telling you the bloody obvious) If possible, try selecting the option to boot in normal mode and see what happens. Not an instant cure for you yet but we need some more info. David
P.S. Did you ever get your firewall back up and running?
-------------------- David Fisher D.A. & P.M. Fisher Services Brisbane Australia da_pmf@yahoo.com Trying out a new tag: "Parents are the bones on which children cut their teeth Peter Ustinov Posts: 1450 | From: Brisbane Queensland Australia | Registered: Nov 1998
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Usually when Windows has a problem loading a driver or a driver becomes corrupt, it automatically loads to safe mode. If you absolutey cannot boot to windows you will hav eto have some one troubleshoot the problem that is causing it to lock up.
This can be done from the msconfig utility, click start...run....then type msconfig.
The general tab lists a slew of options for booting, I would uncheck the config.sys and the autexec.bat load options first, then I would uncheck the startup group and try to reboot. If you do them one at a time then if it does succesfully boot then you will know which section to look for the exact problem.
It doesn't sound like a big problem but it may become time consuming. You've got some file or program that is causing a conlflict with something else.
Good luck if you need any more help give me a jingle at the office today 508-865-7330
-------------------- Bob Rochon Creative Signworks Millbury, MA 508-865-7330
"Life is Like an Echo, what you put out, comes back to you." Posts: 5149 | From: Millbury, Mass. U.S. | Registered: Nov 1998
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posted
A, the most common causes for safe mode boot-ups are corrupt video and network drivers, or a conflict between those drivers. Any time I've ever dealt with a system stuck in safe mode, it's always either been the video card or network card drivers.
I'm gonna give you a couple things to look into here but be warned, depending on what's messed up (it's hard to tell without physically digging into it) it may or may not work.
Before you do anything, try shutting down and rebooting a few times. I've seen safe modes disappear after a few reboots, one of the lovely quirks in windows. To quote Bill Gates: "That's not a bug, it's a feature!"
Make sure you have your Windows installation CD handy, as well as the drivers for the video card and network card (in case Windows cant find them in its database).
Start up your machine, if it jumps into safe mode that's fine. Go into the control panel > System > Device Manager. Go into the display adapter section and remove the driver listed there. Do the same thing for your network card under "Network Adapters". Device Manager most likely won't show you which drivers are causing the problem in safe mode cause the drivers arent loaded.
Then reboot the machine and windows should find the video and network cards on its own. Just hope it installs the drivers correctly and clears up the issue. Windows has been known to install drivers the same way as before so it still creates a conflict. In this case you'll probably have to take the machine to your guru cause it's not something you want to troubleshoot if you aren't familiar with the inside of your 'puter.
-------------------- "If I share all my wisdom I won't have any left for myself."
Mike Pipes stickerpimp.com Lake Havasu, AZ mike@stickerpimp.com Posts: 8746 | From: Lake Havasu, AZ USA | Registered: Jun 2000
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posted
try pressing the F8 key repeatedly while the machine is first attempting to bootup (still at the black screen). This should bring up a menu and then select #1 option, which is "Normal".
-------------------- Bruce Evans Crown Graphics Chino, CA graphics@westcoach.net Posts: 913 | From: Chino, CA | Registered: Nov 1998
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posted
safe mode will occur after a sudden shut down (loss of power) if not shut down from the start button menu. usually restarting (might take a few times) will correct itself, try to go in Normal mode if it will allow. otherwise go in to the device manager (right-click My Computer, Properties, Device Manager) to see if any driver conflicts are going on. sometimes new installation of software or hardware will cause these types of errors, in that case undo and try again.
-------------------- Scott Pagan Admark Graphic Systems Admark Motorsports Graphics 9700 Metromont Ind Blvd Charlotte, NC 28269 www.admarkgraphics.com Posts: 325 | From: Charlotte, NC | Registered: Nov 2001
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posted
Safe Mode... As opposed to "unsafe mode" otherwise known as Normal
Kinda like a Mac saying the application has unexpectedly quit, like it knew when it was going to quit...
-------------------- Eric Patzer A.S.A.P. Design Lafayette, CO epatzer@earthlink.net Posts: 208 | From: Lafayette, CO USA | Registered: Nov 1998
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posted
Well, you're very welcome and thanks for the kind words. It was wonderful to talk to you after all this time and I'm glad I could help. Next time I'm in Redmond, I'll kick Mr. Gates in the @#*%!for you.
posted
A: Computers HATE heat and god knows it has been hot up there lately. Hopefully, now that it's cooling down, it will behave.
-------------------- Kimberly Zanetti Purcell www.amethystProductivity.com Folsom, CA email: Kimberly@AmethystProductivity.com
“Organizing is what you do before you do something, so that when you do it, it is not all mixed up.” AA Milne Posts: 3723 | From: Folsom, CA | Registered: Dec 2001
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