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well it happens. last week i went out of the shop to measure a double sided plexi-glass, internally lit sign. i came back to the shop and ordered 2 pieces of 36"x60" from my local glass company.
i applied vinyl and made another trip to install said sign faces.
what the hell??? the signface size was 70" and i was short 5" on either side!
what do i do.. i stop all other production and order 2 more sign faces the correct size, letter and install within 4 hours.
whose fault?... mine! what does this tell you?
i am a man of my word and things will be right.
come on people, tell me your biggest screw-up. (it will make me feel better )
Just think..... another sample for the wall of your shop.
-dan
-------------------- Dan Sawatzky Imagination Corporation Yarrow, British Columbia dan@imaginationcorporation.com http://www.imaginationcorporation.com
Being a grampa is one of the the most wonderful things in the world!!!
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we all make mistakes ... otherwise we aint human!
Probably my biggest sign "Faux Paux" was also my biggest spelling mistake Don't we all have those too?
Had to write our city name across the top of the hanger doors at the local airport. 6ft high lettering and umpteeen feet long. Needed a mobile platform to reach that high. Marked it out to scale with chalk and wondered why I was about 6ft out one end off centre! Can't see chalk marks from the ground.
Got to painting the "B" in "TOOWOOMBA" and noticed I was one "O" short!!!!! hahahahhaha
The "fix-it" cleaning and remarking and repainting took the cream outa the price quoted!
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This one was minor, but I got the spelling of one word to mix me up on the other when I made a banner that said "Americian Indian". Then there was the time I weeded vinyl for reverse applied lettering applied to the back side of clear plex & back sprayed, when peeling the protective paper off the face for the client, the right-reading lettering that didn't strike me as looking funny at all during production, looked pretty funny all completed on the sign backwards.
This is the biggest I can remember right now though, a few years ago a local rent-a-car franchise got a plexiglas backlit sign face provided by their corporate office. They didn't want a lighted cabinet though, they wanted it mounted to their office trailer with a wood frame. I was sliding it into the frame I mounted to receive it when the manager said he wanted it screwed through the frame into the wall itself, not just slid into the frame. I didn't drill oversize holes to allow for expansion & contraction. It cracked big time all over the place. I did the re-install free, but luckily the managers involvement helped to get the replacement sign from Corporate again for free.
My girlfriend did a good one on my first electrical sign. I spent forever on building & painting & wiring the cabinet. Then came the slightly easier part I was more experienced in, the vinyl sign face. It was a solid translucent blue background with the letters knocked out to show white. I special ordered just enough material to do a 30" x 12' sign in one pc. w/ no seams. I had to arrange with a competitor & former employer to cut it on his 24" plotter. Even though it only cut up to 24" his SummaGraphics had room to run the 30" pc through it, so we got the thing to track straight, and center the lettering. I brought it back to my shop to reverse weed it and Linda offered to help. She grabbed a blade and cut the background right between two letters to weed out the background in sections. I caught her after about a 12" cut before she pulled up any vinyl. I had to install this finest achievement yet with a 12" razor thin light leak. The client closed every day at 5 pm, and never said anything about it. I couldn't bear to drive by it at night.
[ November 03, 2001: Message edited by: Doug Allan ]
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I've done a few....one was a car parts place in Lodi, CA
At the time I lived in Sacramento...maybe an hour or so away.
It was over a hundred and ten degrees that day, did a life size chevy type car on the window (reflections in the baby moons and all) and on the other side of the shop, painted in real big letters, magenta flouresant, top coated with Varethane to protect it for a few years.."OPEN SUNDAYS"
The owners came out to admire the finished job...everyone loved it...all the mechanics admired it.....I was real proud of myself too! Having done such a good job, especially under the intense heat...and everyone was so happy! I was happy, we were all happy!
I collected my check and home I went to soak my head in ice tea...happy, happy, happy
Two weeks later........(dun dun dun!)
Owner lady calls.."You spelled 'SUNDAYS' wrong"
'Huh'?
"You spelled 'SUNDAYS' wrong"
"How"!!??
"You spelled it...'SUDAYS'!
I thought she was joking....but she wasn't, she was a bit perturbed...and i had to go back and scrape the now compleatly hardened, Varethane coated window off and redo it.
Adrienne
"If you can't dazzle them with brilliance, baffle them with bulls*#@!"
[ November 03, 2001: Message edited by: AdrienneMorgan ]
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Mark Geez buddy, I can't remember the last time I made a mistake... O wait Yea I do. The biggun I recall was painting the wrong design on a perm. 14x48. Back to back boards, we were doing both sides with different designs,same client. Fer no reason I just switched em in my head. I felt so bad I volunteered to come in over the weekend and fix it on my own time. BIG BRAIN FART!
Here's another My buddy Ron (a helluva sign guy,BTW)lands a 12x16 board to reface. We know the size 'cause we went out and counted the 4x8 panels in the old sign. this is a V-panel, 6 panels per face. We get to the location, new panels on the trailer, as we remove the first old panel I realize the dam thing ain't 4' wide! Every panel on that face was3'x7' nuttin to do but head back to Ronnie's and cut the new sign down to size, block it out and repaint.
I could go on But I won't.
-------------------- Bill Dirkes Cornhole Art LLC Bellevue, Ky. Goodnight Mrs. Calabash, wherever you are.
Posts: 591 | From: Bellevue,Ky. US | Registered: Aug 1999
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So Mark you really cut it twice and now it is still too short. Blame it on that Made in China measuring tape. (I thought the expression was faux pas?) Kevin Landry KnL Signs Halifax NS
-------------------- Kevin Landry KnL Signs Halifax NS Posts: 314 | From: Canada | Registered: Feb 2000
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I still have two 4' by 8' lexan panels with letter tracks in my shop from about 3 years ago. I sold a two sided electric cabinet sign to a church to replace an existing sign. Thought for sure 4' by 8' would fit in the structure, but it was 5' by 8'. I even have that on the work order. I guess I should read them huh?
And on Friday I went back and applied 4' by 20' of white translucent vinyl to the back of two faces on a sign I did this year. We made the sign with faces that have a cream trans. background with green letters. Trouble was we started with clear plex and the shadows of the interior posts showed through. Had to add $250 in white to the back, hopefully to diffuse the light better.
[ November 03, 2001: Message edited by: David Wright ]
-------------------- Wright Signs Wyandotte, Michigan Posts: 2785 | From: Wyandotte, MI USA | Registered: Jan 1999
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My latest "Fox Pox" (Faux Paux) was just this week....... I was repainting a Neon sign on premises, found one unit that did not burn properly,,turns out the electrode wires were burned down to the glass. Drove 70 miles round trip to the Wholesale Neon repair shop to have it repaired. Returned in a couple of days,(another 70 mi round trip) installed the letter....Works great.however it is BLUE it should have been Pink.I call up the repair shop..and they said "I assumed it was BLUE.. you did not tell me what color it was }
Now in my past experiences with Neon repair shops .. (This was my first time to take work to this shop) the first thing they do before repairing. is to TEST the unit to see what color it is. Now guess what ??? another couple of 70 mile round trips to pick up the NEW unit. I guess my Faux Paux was not in TELLING them what color it was.......Now in your opinion..WHO SHOULD PAY FOR THIS NEW UNIT?????? The repair shop or me ??????
-------------------- Arvil Shep' Shepherd Art by Shep' -------- " Those who dance are thought to be mad by those who cannot hear the music "
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It was around late'83 when I went into Bill's shop and saw this machine making pounce patterns and cutting letters with a knife outa dry paint. I watched with amazement and listened to it squeak and grind. The next week I was home, 650 miles north, and saw a use for his machine. Several boards on this sign mounted between posts and with a 2" separation between them. I phoned the copy to Bill to make patterns and a few days later they arrived in the mail. I layed the sandblast mask and hand cut from these flawless patterns. Blasted, stained backgrounds, primed and enameled letters. Many customers and friends came by to visit while I was working on these. Well, the guy that ordered them really wanted them right away. They were for his lumber yard on the highway and custom milled full dimension 3x12's. He came by just before we left to do the install and saw the misspelling that everyone else failed to notice. Another re-do...aint no fixing it. Had to find a 4" slab with a matching grain that had been air drying more than ten years to mill another piece.
I still have the mistake board that reads MEDOCINO. Seems like a good name for a pharmacy to me.
-------------------- The SignShop Mendocino, California
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Ordered in a custom directory 6" too tall for the hole it had to fit. Ouch! Needless to say, the vendor had no interest in taking it back. Anybody need a $600 (wholesale) recessed wall directory panel?
-------------------- Victor Georgiou Danville, CA , USA Posts: 1746 | From: Danville, CA , USA | Registered: Dec 1998
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Yeah yeah yeah. Me too, but much larger. A double sided Pepsi sign, 8'x14'. This was last year when the new Pepsi logos came out. Too lazy to go up in the air, so the Pepsi warehouse manager said he'd put one of his guys up on their super high forklift. This is their main sign outside the building. We diligently cut the panels true, measuring the diagonal to be positive, and took three days to spray with GripFlex paints ans color fade the background. 3/4" too small all the way around. Only 1/4" was inside the retainer. Too dangerous to mount and leave. Two new panels later, they went up. Two days of paint removal and we eventually used the Lex........but my kids have never forgotten, nor do they let ME forget.
-------------------- Pierre St.Marie Stmariegraphics Kalispell,Mt www.stmariegraphics.com ------------------ Plan on knowing everything before I die and time's running out! Posts: 4223 | From: Kalispell,Mt 59903 | Registered: Mar 2000
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My first plex sign with letters glued to the front. The guy I bought the letters from said "oh you can glue them on with ANY kinda glue!" mmm hmm sure. Right after I installed the sign on the wall of the dentists office...and we were admiring my beautiful work.....the letters began to pop off onto the floor. Me, with my twisted sense of humor, thought it was hilarious. The dentist didn't think it was so funny. Well Phooie on him.
Posts: 3729 | From: Seattle | Registered: Sep 1999
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made a huge teddy bear for a Christmas display along with a bunch of other oversize toys. He was 12 feet tall sitting down. First we had a real tough time fitting him into the mall. I guess I kinda measured the doors a little wrong. Trouble was he was HEAVY! (like 500 lbs).
I thought we were going to have to remove some body parts and then reattach them later, but we did get him in eventually. I should have known at that point the job wasn't going to go smoothly.
We set him up and were real proud of ourselves... then the critics started showing up. A series of folks from the mall got into the act, and we ended up spending a whole bunch of money on a ramp we didn't count on. That got sorted out and all was well until Santa showed up. He decided that the office chair we had grafted into the bear's leg was too small for him to be comfortable. A big discussion went on with the mall being happy and Santa not. Trouble was that it happened one party at a time and not when everybody was there at once. (over a period of three days) Santa came back and laid into me about this substandard sized chair one too many times. So I removed it. My crew gave me LOTS OF ROOM while i turned BEET RED and proceeded to rip it off the bear with my bare hands and by jumping on it substancially. I didn't say any bad words, but I did get the job done.
Word soon spread back to the mall office that I had done some renovating on the bear. THey told me to ignore Santa and put the chair back. Trouble was the chair didn't come off in one piece if you know what I mean. I had to go out and spend $150 bucks to purchase a second chair.
Santa didn't bother me any more (I did get a lump of coal that year in my stocking however) and the mall was happy with the display.
My crew still bugs me from time to time, and their version of events is somewhat different from mine Some people just exadurate so MUCH!!
-dan
-------------------- Dan Sawatzky Imagination Corporation Yarrow, British Columbia dan@imaginationcorporation.com http://www.imaginationcorporation.com
Being a grampa is one of the the most wonderful things in the world!!!
posted
I used to work at a commercial shop that did a ton of wall work. Warehouses with the kind of awning/canopies that ran along above the doors. You stood on these to do the sign. The whole crew was a bunch of pot heads ( hey it was a long time ago ) We went out one day to do an 80 footer, goofed off, got wasted, I finally went up to do the layout ( I was the only one who could layout ) the others goofed off in the truck. I lacked a couple of letters being done laying out four lines of copy when they come out yelling at me. "WHAT ARE YOU DOING, WHAT ARE YOU DOING? YOU'RE ON THE WRONG ****ING WALL!!!!!!! Man, we ALWAYS put the ladder on the left side of where we were working.. Always, at least we did til then.
Another time I was working on a WOO sprint car wing. I had painted the bare aluminum and gold leafed the number and was painting the two stripes on the top edge when the base coat started lifting. Crap!!! So genius me I take it out back and hit it with a sandblaster These things are made out of super light aluminum. What a mess. Luckily the guy was blessed with a high dollar sponsor and brought me another one. He DID get a big laugh out of it. Sheesh, at least with the wall I had an excuse
-------------------- George Perkins Millington,TN. goatwell@bigriver.net
"I started out with nothing and still have most of it left"
My worst was when I had a set of airfoil type spoilers for the top of semi tractors. Dark green background, white lettering with black outline and shade with medium/light green pinstripe around that and a pinstriped border in the same color around the perimeter of the spoiler.
These were a real bugger to letter with the swoop in the spoiler and all not to mention the double coating and all.
I got them all done and delivered them to the trucking company. The manager loved them, the owner loved them, everyone loved them, except for the lead service guy. Seems I painted them upside down. Doh!
After cleaning the lettering off and having to have them re-sprayed.... lost my heiney on that one. Lost the client, too. Bummer...
Have a great one!
-------------------- Bruce Bowers
DrCAS Custom Lettering and Design Saint Cloud, Minnesota
"Things work out best for the people who make the best of the way things work out." - Art Linkletter
Posts: 6451 | From: Saint Cloud, Minnesota | Registered: Jun 1999
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My biggest screw up was in lettering the WRONG VAN. I get a call from a locksmith whom we'd done a lot of work for, and he tells me that he's getting a brand new van. He wants it lettered up to match the previous 2 that we'd done for him...same colours and same copy. Since there had been a body style change that year, he'd leave the necessary adjustments up to us to decide. Monday morning the salesman from the dealership drops off a brand spanking new van, and tells me that it's the one for the locksmith. We dig out the patterns, try them out for position, and find that they'll work out just fine. The van gets lettered, it sits in the shop and dries overnight. Tuesday AM. we call the locksmith to tell him his new van is ready.He arrives, looks it over, approves what we've done, and writes the cheque for payment. As he goes to leave, he goes into a real kiniption. Turns out his lease agreement was for a V8 with air conditioning. The dealership salesman had brought over the wrong van....a 6 standard.
End result was that the dealership paid us AGAIN to reletter the correct van, and they also ended up repainting both sides of the wrong van. I never heard where that salesman ended up.
-------------------- Ken Henry Henry & Henry Signs London, Ontario Canada (519) 439-1881 e-mail: kjmlhenry@rogers.com
Why do I get all those on-line offers to sell me Viagara, when the only thing hardening is my arteries ?
Here's one that happened kind of like yours but a bit reversed...
A restaurant that I used to eat at frequently with my parents (they have sinced closed... whether by poor economics or by order of the health department is still unclear) called and wanted a quote on doing a sign face for an existing sign cabinet.
I loaded the ladder into the van, went down to the location, and climbed up on top of the overhang on the building to measure the sign. The sign face measured 38" tall and 24' 3" long. How anyone built a sign with those dimensions, I will never know... The 70's must have been really good to them. LOL!
The sign face was also corrogated plastic. Sheesh, they should have outlawed that crap years before... But anyways...
I figured that a flat sign face with a square tubing frame behind the face would work out well. I wrote up the estimate and put on the quote that the size was approximately 3' x 24' instead of putting down the exact dimensions.
hey, i figured I went up there and got the exact dimensions, why should I make it easy for them to shop my quote all over town... I also didn't mention the frame in the quote and just worked it into the final price. i also quoted for a one piece face.
Well, we didn't get the job. The next time I was in there to eat witn Mom and Pop, the owner came up to me and was absolutely outraged that I would quote her a sign face with the wrong dimensions.
Seems that the schmucks that did the job just went off my quote and didn't bother to go up and look at the job at all. The sign face was done in three seperate pieces without any glue strips or h-bars holding them together. Hahahahahahahaha!
This was not to mention that the sign face(s) were three inches to short on length and only had about a half inch of plastic holding it into the top retainer. What was the killer was that the face didn't have a spacer behind it and the installers had screwed it to the retainers every couple of feet or so and was starting to get the "pucker" look from being tightly screwed in.
What a cob job! I especially loved the cracks of light coming through the seams for added visual appeal. LOL!
So, the owner starts really beefing at me that her sign looks so bad. I told her that her beef lied with the goofs that did the sign. She told me that they were blaming me for giving them wrong dimensions and failing to mention the need for spacers... Like it was my fault that they were just too darn lazy to go up and measure the sign for themselves... LOL! Not!
This is not even mentioning that the fact that the corrogated plastic was just way too obvious. Sheesh... So, when she asks me what can be done to make the sign right for her, I told her to go back to the guys that did it or replace it with the right one. She said they wouldn't do anything about it and she couldn't afford to re-do the sign. I told her that was a shame.
I drove by about two weeks later and noticed that someone had pop riveted a extra piece of plastic to the end of one of the panels. That was just the finishing touch that sign needed.
Moral of the story? Measure it yourself and don't rely on just someone else's written estimates.
Have a great one!
-------------------- Bruce Bowers
DrCAS Custom Lettering and Design Saint Cloud, Minnesota
"Things work out best for the people who make the best of the way things work out." - Art Linkletter
Posts: 6451 | From: Saint Cloud, Minnesota | Registered: Jun 1999
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I was lettering a trailer for a roofer on-site of his job the other day. I told him I was glad he was there so I did not go to the wrong house and letter the wrong trailer....he told me how his competitor once reroofed the wrong house...oops...we all do it sometime.
I think our customers trust us too much....they often do not check the proofs closely enough...we make spelling mistakes too ya know.
Garrick
-------------------- Garrick Crocker Absolute Signs and Printing 20372 E. Pennsylvania Ave, Suite G Dunnellon, FL 34432 352-489-2407 asap@digitalusa.net
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I had installed a 12' x 12' sign over part of the shopfront and all that remained to get the cheque was to apply the Trading Hours, After Hours phone numbers etc onto the reception door.
I complete the work, whip the bill out and.........."You've got us starting at 9am, we start at 8.30am, and our phone number is 5 8,not 8 8" You will just have to fix it before I pay you and she gives an evil laugh.
My heart drops, I was counting on a clean get away, all the way back to the shop I'm whipping myself......"You #%^*@!!! idiot Clark, why the hell didn't ya read the job sheet!!! etc. etc.
Well, Imagine my surprise when I found that I had duplicated the specs EXACTLY as I had been given, all the typos were theirs....NA NA NA NA ............How do you spell RASBERRY!!!!!?
RobC
-------------------- Rob Clark Rob Clark Design 11 Lassig st Moore Park Queensland Australia 0741598092
Posts: 421 | From: Australia | Registered: May 1999
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This one actually happened to us (me) last month.
5 pre-existing walls, all aluminum I subbed out. 27" 'S' and all letters have a 1" return. Sprayed two sets with Imron automotive gold.
Get to the first wall and the letters are too long. Seems I used the logo that I already had from previous (smaller) jobs, but when I scaled it out, I measured the height instead of the legnth. Got all five walls lettered (finally) and broke even. Would have made a sweet 5 grand on that one.
Here's one finished wall...
-------------------- Pat Neve, Jr. Sign Man, Inc. 4580 N. US 1 Melbourne, FL 32935 321-537-8675 Capt. Sign
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criminy....ok my turn...the VERY First time iever got actual dollars for paint was helping a good friend paint graphics and art on a 30 motorsport trailer. He did all the art, i got the schmuck checkerboard. this was before we ever heard of paintmask. So i did a checkerboard layout 30' x 12". Copied it on the other side. did it on the back. Painted it (damn it was humid that night) got done at 5:30 in the morn and just walked out. Came in happy as a lark around 11 that morning to find my painting buddy and one very unhappy client. I had measured the checks 24" off the bottom lip on the aluminum. Seems that when you did that on the rear of the van it was 6" lower than the sides. Oops! Had to get whole new panels for the rear doors and install and do the graphic that day so he could leave that evening for a race (why do they wait till the absolute last freakin second?). had to pay for the aluminum, didn't make a cent. but as my pop said, the best lessons in life are always the most expensive.
-------------------- "I may be going to hell in a bucket, but at least I'm enjoying the ride"
John Zant Sign of the Times Lafayette, Louisiana signmojo@cox-internet.com 337-233-9824 Posts: 57 | From: Lafayette, Louisiana, USA | Registered: Jul 2000
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