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» The Letterville BullBoard » Letterhead/Pinstriper Talk » SIGNLAB & SECURITY DEVICE

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Author Topic: SIGNLAB & SECURITY DEVICE
Bobbie Rochow
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Member # 3341

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My computer crashed, & I just re-installed my Signlab 8, & it says trial version. Cadlink has just emailed me my license files, but I am trying this first incase I need to resolve this issue before I download my license files. When I installed the Signlab, I waited until after the installation to plug in the dongle, just like it says to do, but I still got this message, "Error in Locating Security Device" then I clicked OK, & another window popped up that said, "Please replace security device" & it shut the whole thing down! Can any of you help me please? I have posted this on the Cadlink website, so help yet. This sort of thing has happened every time I had to reinstall Signlab, & I am hardly able to handle it right now. [Frown]

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The Word in Signs
Bobbie Rochow
Jamestown, PA 16134

724-927-6471

thewordinsigns@alltel.net

Posts: 3485 | From: Jamestown, PA 16134 | Registered: Oct 2002  |  IP: Logged | Report this post to a Moderator
Bobbie Rochow
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Member # 3341

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quote:
Originally posted by Bobbie Rochow:
My computer crashed, & I just re-installed my Signlab 8, & it says trial version. Cadlink has just emailed me my license files, but I am trying this first incase I need to resolve this issue before I download my license files. When I installed the Signlab, I waited until after the installation to plug in the dongle, just like it says to do, but I still got this message, "Error in Locating Security Device" then I clicked OK, & another window popped up that said, "Please replace security device" & it shut the whole thing down! Can any of you help me please? I have posted this on the Cadlink website, so help yet. This sort of thing has happened every time I had to reinstall Signlab, & I am hardly able to handle it right now. [Frown]



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The Word in Signs
Bobbie Rochow
Jamestown, PA 16134

724-927-6471

thewordinsigns@alltel.net

Posts: 3485 | From: Jamestown, PA 16134 | Registered: Oct 2002  |  IP: Logged | Report this post to a Moderator
Jean Shimp
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Member # 198

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Not sure I understand, you need to install the license files for SignLab to work. You can save the license files to a thumb drive if you are concerned about losing them.

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Jean Shimp
Shimp Sign & Design Co.
Jacksonville Beach, Fl

Posts: 1266 | From: Jacksonville Beach, Fl. USA | Registered: Nov 1998  |  IP: Logged | Report this post to a Moderator
Bobbie Rochow
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Member # 3341

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Jean I just installed the files & now I get another message added to the 2 errors I have already, it does not recognize the license file they sent me.

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The Word in Signs
Bobbie Rochow
Jamestown, PA 16134

724-927-6471

thewordinsigns@alltel.net

Posts: 3485 | From: Jamestown, PA 16134 | Registered: Oct 2002  |  IP: Logged | Report this post to a Moderator
John Arnott
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Bobbie...I had the same problem before....I just paid the $75 tech support fee to have them connect up to my computer and set it right. Not worth the headache.

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John Arnott
El Cajon CA
619 596-9989
signgraphics1@aol.com
http://www.signgraphics1.com

Posts: 1443 | From: El Cajon CA usa | Registered: Dec 1998  |  IP: Logged | Report this post to a Moderator
Donna in BC
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Member # 130

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I also hired them remotely to install things right when I upgraded to a new computer. It was quite a headache even for them to figure out.

And in case this works...

I still get that error message all the time. I just unplug the USB, then plug it back in again and it works.

Sorry for your issues!

[ September 04, 2015, 04:36 AM: Message edited by: Donna in BC ]

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Donna Williams
Funky Junk Interiors
Yarrow, BC Canada
donna@funkyjunkinteriors.net

~ Check out the newest junk at ~ http://funkyjunkinteriors.net/

Posts: 5630 | From: Yarrow, BC Canada | Registered: Nov 1998  |  IP: Logged | Report this post to a Moderator
   

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