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Hey guys!! Just a note to let you know what's up in our lives. We moved to Oakhurst, California and I am working in a great sign shop here.
We have run into a snag with a vendor. The shop owner placed a big order for cedar sign blanks from a company called "Perfect Plank". She faxed a copy of the cashiers check and the tracking number for the payment. The company moved but did not send a notice of that so the check went to the wrong address. They held up the order until the check had come back and re-sent. We also got another blank a couple of days ago that had been shipped out with the edge busted, but they sent it anyway. In all my days of dealing with vendors I have never seen such nonexistant customer service - especially in this economy!
My question is this: Is there another vendor besides these losers that make western red cedar panels, ready to blast?
[ December 02, 2010, 03:40 PM: Message edited by: Ricky Jackson ]
-------------------- Ricky Jackson Signs Now 614 Russell Parkway Warner Robins, GA (478) 923-7722 signpimp50@hotmail.com
"If I have seen further it is by standing on the shoulders of giants." Sir Issac Newton Posts: 3528 | From: Warner Robins, GA | Registered: Oct 2004
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Rickey, sorry to hear you had that experience with Perfect Plank. They have given great service to me and allot of other sign artists I know here in the Pacific Northwest. I'm always very impressed with the way they package their panels for shipment, especially with the edge protection they provide. Have you called them ?
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We did Vance but they said it evidently got broken in shipping. The packaging was in flawless condition. The piece that busted off was over a foot long and 1/2" into the wood.
-------------------- Ricky Jackson Signs Now 614 Russell Parkway Warner Robins, GA (478) 923-7722 signpimp50@hotmail.com
"If I have seen further it is by standing on the shoulders of giants." Sir Issac Newton Posts: 3528 | From: Warner Robins, GA | Registered: Oct 2004
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Hi Ricky, nice to here from you, sure hope you are still getting the Halibut fishing in once in awhile.
Ricky I know you have asked for Western Red, but I still use a lot of Redwood and I am getting it out there in Fortuna, California from Lewis Redwood supply.
-------------------- Sam Staffan Mackinaw Art & Sign 721 S. Nokomis St. Mackinaw City, MI dstaffan@sbcglobal.net Posts: 1694 | From: Mackinaw City, MI | Registered: Mar 2004
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Thanks Sam. They seem to have stepped up to the plate for now. We got our boards in today and they paid for the shipping on the damaged one.
-------------------- Ricky Jackson Signs Now 614 Russell Parkway Warner Robins, GA (478) 923-7722 signpimp50@hotmail.com
"If I have seen further it is by standing on the shoulders of giants." Sir Issac Newton Posts: 3528 | From: Warner Robins, GA | Registered: Oct 2004
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Oakhurst, Ca? My husband and I are planning a trip there to celebrate our first date. It was at the Elderberyy Inn back in Mar. 29, 1992. I think it has a somewhat different name now, I think it's Elderberry House.
-------------------- Signs by Alicia Jennings (Mudflap Girl) Tacoma, WA Since 1987 Have Lipstick, will travel. Posts: 3812 | From: Tacoma, WA. U.S.A. | Registered: Dec 1999
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