posted
Two emails, this morning, from a new client, regarding a couple of 8"x12" temporary signs on pvc....
****************email # 1 ********************* Thank you, Steve. Can you please give me two other fonts to choose from. I am not sure I like the way the R turns up at the end and it may be a bit too bold. Thank you very much.
posted
OOPS it's time to explain, (and take responsibility)
Such as: temporary signs are something we are ordinarily trusted with to create without design issues. After basic preferences are expressed we produce the work and therefore don't have to charge design fees, or provide proofs and alternatives.
This time I will work with you at no additional cost because I did not make this clear to you at the start.
I'm sure you understand, and I thank you.
============ That will save you the customer, if she is worth it, and if you care, and will gain you respect and dollars in the future.
-------------------- Myra A. Grozinger Signs Limited Winston-Salem, NC
signslimited@triad.rr.com Posts: 1244 | From: Winston-Salem, NC USA | Registered: Nov 1998
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posted
lol...yeah i think you need cut her loose fer sure. since they are temporary and 8x11...thats what little home printers are for...and she can screw around with the fonts and colors for days!!! oh what fun!!! i'm sure she'll want to be a signmaker next after all that fun!
-------------------- Karyn Bush Simply Not Ordinary, LLC Bartlett, NH 603-383-9955 www.snosigns.com info@snosigns.com Posts: 3516 | From: Bartlett, NH USA | Registered: Jan 2001
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posted
She is a direct referral, and is affiliated with one of my best customers. So I wouldn't really "cut 'er loose". (as Myra points out, there's future work to be had, here)
But I have to add a separate charge to the invoice for the sketches, or I'll get this again and again...
Funny, we can design a ten thousand dollar project and it's accepted without revision. But then on a two hundred dollar quikie, we're asked to submit every font and color scheme in the house!
-------------------- Steve Purcell Purcell Woodcarving & Signmaking Cape Cod, MA
************************** Intelligent Design Is No Accident Posts: 900 | From: Cape Cod, MA | Registered: Oct 1999
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posted
I think Myra's response is perfect. It is polite, professional, and makes clear how things are going to be.
I am going to borrow that one for sure.
-------------------- Bruce Bowers
DrCAS Custom Lettering and Design Saint Cloud, Minnesota
"Things work out best for the people who make the best of the way things work out." - Art Linkletter Posts: 6453 | From: Saint Cloud, Minnesota | Registered: Jun 1999
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posted
wait till this thread gets some more replies you'll have people telling him they never touch a job like this for under $850
-------------------- Gavin Chachere Plotter in the garage,New Orleans La.
"Sgts Shugart and Gordon again request permission to rope down to crash site two" Posts: 1223 | From: new orleans.la. | Registered: Mar 2000
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posted
Actually Gavin, I was thinking $1250, but they'll get 3 designs to choose from, and 3 revisions of their final design. Plus I'll give them the design on a CD for them to use in any manner they deem appropriate
Havin' fun,
Checkers
-------------------- a.k.a. Brian Born www.CheckersCustom.com Harrisburg, Pa Work Smart, Play Hard Posts: 3775 | From: Harrisburg, Pa. U.S.A. | Registered: Nov 1998
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